Shipping Policy

Effective Date: October 10, 2025

At Laniera, we aim to deliver your orders quickly and reliably. This Shipping Policy explains how we process, ship, and deliver your purchases.

1. Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive an order confirmation email after placing your order and a notification once your order has shipped.

  • In case of delays due to high order volume, supply issues, or customs checks, we will notify you by email.

2. Domestic Shipping (within [Insert Country])

  • Standard shipping typically takes 3–7 business days after processing.

  • Expedited shipping options may be available at checkout.

3. International Shipping

  • We ship worldwide to most countries.

  • International orders may take 7–21 business days depending on the destination, customs processing times, and local delivery services.

  • Customers are responsible for any applicable customs duties, import taxes, or local fees charged by their country.

4. Shipping Rates

  • Shipping costs are calculated at checkout based on the delivery location and selected shipping method.

  • Occasionally, promotional offers may include free shipping on qualifying orders.

5. Delivery Estimates

  • Delivery times are estimates only and are not guaranteed.

  • Once an order leaves our facility, we are not responsible for carrier delays, weather issues, or customs processing times.

6. Order Tracking

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

  • You can track your package using the carrier’s website or through the tracking link provided.

7. Lost, Stolen, or Damaged Packages

  • Laniera is not responsible for lost or stolen packages after delivery has been confirmed by the carrier.

  • If your package arrives damaged, please contact us within 7 days at support@laniera.com with photos of the damage so we can assist you.

8. Incorrect Addresses

  • Please ensure your shipping address is correct at checkout.

  • We are not responsible for packages delivered to the wrong address due to customer error.

9. Contact Us

For shipping-related questions, please contact us at:

Laniera Customer Support
📧 support@laniera.com
🌐 www.laniera.com